Institutional operations, connected

Visibility for every operation.

Opsivio gives municipalities, universities and public institutions one secure place to manage work, assets, facilities, projects, venues and communities.

Institution-scoped accessAuditable operationsModular licensing
Opsivio
Operations overview
KX
LIVE OPERATING PICTUREGood afternoon, Khuleka
This month
OPEN REQUESTS14812 due today
SLA PERFORMANCE92%+4.1% this month
ACTIVE ASSETS1,28437 need attention
Operational demand
Week 1Week 4
Priority activity

Informal structures12 new

Venue applications8 pending

Critical maintenance4 open

Operational visibilityLive across departments
Mapped recordsLocation-aware decisions
Designed forMunicipalitiesUniversitiesPublic institutionsProperty portfolios
ONE OPERATING PICTURE

Replace fragmented records with connected operations.

Opsivio brings requests, people, places, assets and evidence together, so every department works from the same trusted picture.

01

Capture

Receive requests and records from staff, citizens, call centres and field teams.

02

Coordinate

Route work to the correct department, person, asset, venue or location.

03

Control

Track SLAs, approvals, risk, evidence and accountability in real time.

04

Improve

Use live dashboards and reports to make faster, defensible decisions.

FOCUS SOLUTIONS

Purpose-built for complex public operations.

Start with the capability that solves your most urgent challenge, then activate more modules as the institution grows.

Human Settlements

Informal Settlement Monitoring

Build a defensible, location-aware record of settlements, structures, residents, families and year-on-year growth.

  • Map settlements and numbered structures
  • Record residents, spouses and dependants
  • Highlight new and high-risk structures
  • Report growth and occupancy over time
Explore settlement monitoring
Public Facilities

Venue Booking

Manage public halls, institutional venues and applications from one availability and approval workspace.

  • Venue calendars and conflict prevention
  • Applicant details and certified ID records
  • Approvals, fees and booking status
  • Utilisation and revenue reporting
Explore venue booking
MODULAR BY DESIGN

Choose what your institution needs.

Each module is licensed independently. Unpaid modules remain locked until the institution selects them.

Teams & Field Work

Assign work, balance workloads and coordinate field teams.

Available by institutional licence

Reports & Dashboards

Turn operational records into clear management insight.

Available by institutional licence

Compliance & Inspections

Track inspections, certificates and recurring obligations.

Available by institutional licence

Service Requests

Capture, route, track and escalate institutional demand.

Available by institutional licence

Integrations

Connect WhatsApp, email, call centres and automation tools.

Available by institutional licence

Asset Management

Control asset condition, risk, servicing and lifecycle records.

Available by institutional licence

Lease Management

Manage properties, tenants, renewals, rent and arrears.

Available by institutional licence

Self-service Portals

Give citizens, tenants, students and staff direct access.

Available by institutional licence

Maintenance Management

Coordinate corrective, preventive and scheduled maintenance.

Available by institutional licence

Project Management

Control delivery from idea and feasibility through handover.

Available by institutional licence
PRODUCT ROADMAP

Coming soon

These modules are visible for planning but remain locked while their workflows and controls are refined.

  • Workflow Builder
  • Capital Planning
  • Mobile Field App
  • GIS Operations
  • Contractor & SLA
  • AI Decision Assistant
BUILT AROUND INSTITUTIONS

Local operational reality, enterprise-level control.

Configure departments, roles, workflows and reporting without losing institution-wide oversight.

Municipalities

Connect citizen demand, human settlements, venues, assets and service delivery.

Universities

Coordinate facilities, space, maintenance, projects, leases and campus services.

Public institutions

Create one accountable operating picture across departments and service teams.

CONTROLLED GROWTH

One platform, licensed your way.

Start with one high-impact solution. Add modules, departments and users when the institution is ready.

Discuss your institution
Opsivio
READY TO SEE THE FULL PICTURE?

Bring every operation into view.

Explore the open demonstration or arrange a focused walkthrough for your municipality, university or institution.

Open the live demoRequest a demonstration